Privacy Policy

Last Updated: October 3, 2026

Debt Settle LLP ("Debt Settle LLP", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, submit an enquiry, request information, or communicate with us.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Full name
• Mobile or telephone number
• Email address
• City or location
• Information about your enquiry or requirements
• Loan or financial information that you voluntarily provide
• Information submitted through website forms or advertising lead forms
• Communications you have with us through phone, email, WhatsApp, or other channels
• Technical information such as IP address, browser type, device information, and website usage data

Please do not provide information that is not necessary for your enquiry.

2. How We Collect Information

We may collect information when you:

• Visit or use our website
• Submit a contact or enquiry form
• Submit a lead form through an advertising platform
• Contact us by phone, email, or WhatsApp
• Request information about our services
• Communicate with our representatives
• Interact with our advertisements or online content

3. How We Use Your Information

We may use the information collected to:

• Respond to your enquiries
• Understand your requirements
• Provide information about our services
• Contact you regarding your enquiry
• Schedule or facilitate communication with you
• Improve our website and services
• Manage and follow up on leads
• Maintain business records
• Analyze website and marketing performance
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate business purposes and as permitted by applicable law.

4. Calls, WhatsApp, Email and Other Communications

If you provide your contact information and request information or assistance, we may contact you using the details you provide.

Depending on your interaction with us, communication may take place through:

• Telephone calls
• WhatsApp
• Email
• SMS or other electronic communication channels

You may request that we stop contacting you for marketing or promotional purposes, subject to applicable legal and business requirements.

5. Advertising and Lead Generation

We may use online advertising platforms to promote our services and generate enquiries.

These platforms may include services such as Meta advertising products, Google advertising products, or other advertising and analytics services used by the business.

When you submit information through an advertising lead form, the information may be provided to us so that we can respond to your enquiry.

The handling of information by third-party platforms may also be governed by their respective privacy policies.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, or similar technologies.

These technologies may help us:

• Understand how visitors use our website
• Improve website performance
• Measure advertising effectiveness
• Understand which marketing campaigns generate enquiries
• Improve user experience
• Support relevant advertising and remarketing where applicable

You may be able to control or disable certain cookies through your browser settings. Some website functions may be affected if cookies are disabled.

7. Third-Party Service Providers

We may use third-party service providers to support our business operations, including:

• Website hosting providers
• Analytics providers
• Advertising platforms
• Lead-management or CRM systems
• Communication providers
• Technology and security providers

These providers may process information on our behalf or independently according to their applicable terms and privacy policies.

8. Sharing of Information

We may share personal information where reasonably necessary for legitimate business purposes, including with authorized employees, service providers, technology providers, or other parties involved in providing requested services.

We may also disclose information where required to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from authorities
• Protect our rights, property, or users
• Detect or prevent fraud, abuse, or security issues

We do not knowingly sell personal information to third parties.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to and manage your enquiry
• Provide requested services
• Maintain appropriate business records
• Meet legal, regulatory, accounting, or reporting requirements
• Resolve disputes or enforce agreements

The actual retention period may depend on the nature of the information and applicable legal requirements.

11. Your Privacy Choices and Rights

Subject to applicable law, you may have rights relating to your personal information, which may include requesting:

• Access to personal information held about you
• Correction of inaccurate information
• Deletion of information where legally permitted
• Withdrawal of consent where processing is based on consent
• Restriction or objection to certain processing

To make a privacy-related request, please contact us using the contact details provided below.

12. Children's Privacy

Our services are not directed toward children, and we do not knowingly request or collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that appropriate action can be considered.

13. External Links

Our website or communications may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be published on this page along with the revised "Last Updated" date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Debt Settle LLP using the details below.